FAQ

Gelato Urban Hats is a retailer specializing in urban wear, accessories, and clothing. Our collection reflects the latest trends in urban fashion, and we are committed to providing high-quality products with unique styles.

 

You can reach us via email at gelatourbanhats@gmail.com or by phone at 918-896-5272.

We use USPS for shipping with a rate adjusted to your address. Currently, we only ship within the United States, and it typically takes 7-30 days for your order to arrive

Yes, once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.

All sales are final. We do not accept returns or exchanges. Please review your order carefully before completing your purchase.

We accept all major credit cards, PayPal, and other secure payment methods available through our checkout process.

 

For best results, we recommend following the care instructions provided on the product label. Generally, washing in cold water and air-drying is advisable for most clothing items to maintain their quality.

We prioritize your privacy and keep your data secure. All customer data is kept private and is not shared with third parties. Any updates to our terms and conditions are posted on our website.